1. Service Delivery Timeline:
We strive to deliver our Digital marketing, Website Development, Graphics, Content Management services promptly. The delivery timeline may vary based on the specific services requested. Upon confirmation of your order, you will receive an estimated delivery date. Please note that the timeline may be subject to change based on project complexity and client cooperation.
2. Communication:
We believe in transparent communication throughout the project lifecycle. You will be assigned a dedicated account manager who will keep you informed about the progress of your digital marketing campaign. Regular updates will be provided via email, phone calls, or video conferences, depending on your preference.
3. Client Responsibilities:
To ensure timely delivery, we may require certain information, assets, or approvals from your end. It is crucial that you provide the necessary details promptly to avoid any delays in the project timeline.
4. Revisions and Feedback:
We encourage open communication for revisions and feedback. Once the initial deliverables are provided, you will have a specified period to review and provide feedback. Revisions will be made accordingly to meet your satisfaction.
5. Refunds and Cancellations:
Refunds are subject to the terms outlined in our Service Agreement. Cancellations may be accepted within a specified timeframe, and any applicable fees or charges will be communicated transparently.
6. Confidentiality:
We prioritize the security and confidentiality of your information. Our team adheres to strict confidentiality agreements, and your data will be handled with the utmost care.
7. Customer Support:
Our customer support team is available to address any concerns or queries you may have regarding the delivery of our digital marketing services. Please contact Email: info@edutechwebsolution.com , Call: +919836176063 for assistance.
8. Force Majeure:
We shall not be liable for any failure or delay in performing our obligations due to causes beyond our control, including but not limited to acts of nature, government actions, or unforeseen technical issues.
Note:
This policy is subject to change, and any modifications will be communicated through our website.