1. Refund Policies: The website should clearly outline its refund policy. Some companies offer a money-back guarantee within a specific timeframe if the customer is dissatisfied with the service. This period can range from 7 to 30 days or more.

  2. Cancellation Policies: The terms for canceling services should be explicitly stated. There might be a notice period or specific conditions under which a customer can cancel services without penalties.

  3. Contractual Agreements: Some digital marketing services involve long-term contracts. Ensure that you understand the terms of any contract you’re signing, including cancellation fees or penalties for terminating services prematurely.

  4. Customer Support: There should be a customer support system in place to address any issues or queries regarding refunds or cancellations. This might involve contacting the company through email, phone, or a dedicated support portal.

  5. Documentation and Confirmation: Keep records of all communications regarding your request for a refund or cancellation. This includes emails, support tickets, or any written agreements.

  6. Legal Rights: Understand your rights as a consumer. Laws and regulations regarding refunds and cancellations may vary by country or region. If you believe the company is not abiding by fair practices or breaching their contract, seek legal advice.

When considering a refund or cancellation:

  • Review the terms and conditions on the website.
  • Contact customer support for clarification or assistance.
  • Follow the outlined procedures for refunds or cancellations.

Always make sure to read the terms of service and any contracts carefully before engaging with digital marketing services to fully understand your rights, responsibilities, and the processes for refunds or cancellations.

Return and Refund Policy

Last updated: December 24, 2023

Thank you for shopping at Edutech Web Solution.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Edutech Web Solution, Kolkata 700114, INDIA.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to Edutech Web Solution, accessible from

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email:

By visiting this page on our website:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Kolkata 700114, INDIA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

By visiting this page on our website: